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 OneGreatFamily Guest Update - December 23, 2004

In This Issue:

Happy Holidays from OneGreatFamily

  We at want to wish you and yours the happiest of holidays!
OneGreatFamily Survey

  One Last Thought on Our Survey - Deadline Extended to Dec. 31st
Last Minute Gift Idea: Gift Subscription to OneGreatFamily
  You are running out of time to give a OneGreatFamily Gift Subscription in time for Christmas!
One Great Genealogy Site Award
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Last Week at OneGreatFamily

Site Activity Summary
  • 240,363 new individual merges!
  • 80,818 new individual hints!
  • 79,731 new family merges!
  • 43,308 new family hints!

    Activity Per Group
  • 99 average individual merges
  • 30 average individual hints
  • 31 average family merges
  • 7 average family hints

    If you didn't receive a GenMail telling you about new merges in your family tree, your tree wasn't affected by this activity. You may want to add new individuals or information to your family tree to improve the likelihood of matches and merges taking place.

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  • Happy Holidays from OneGreatFamily

    We at want to wish you and yours the happiest of holidays!

    Family and traditions can offer a great deal of comfort and a sense of belonging during these uncertain times.

    We encourage you to spend the holiday season with your loved ones. As a special gift to yourself, visit us at and get reacquainted with family members who have come and gone before you. Learn about their lives and traditions to help you discover more about your own.

    And don't forget to keep a record of your holiday visits and traditions so that someday, your children, and grandchildren...and great-grandchildren can learn more about you.

    We wish you a safe and Happy Holiday!

    OneGreatFamily Survey

    One Last Thought on Our Survey

    I had the following email exchange with Barbara Hoyland concerning our survey. Since others may share Barbara's concerns, I wanted to specifically address them:

    From: Barbara Hoyland
    To: Rob Armstrong

    I was filling in your survey, but got edgy about all the details on interests and things. If this is not to give out to people marketing such things, what is it for? I am absolutely sick of telephone/computer/anything marketing and never buy anything that way. But I am interested in genealogy and your institution. I'd be grateful for something more specific than your generic style privacy information.

    Thank you for your help,
    Barbara Hoyland

    From: Rob Armstrong
    To: Barbara Hoyland

    Hello Barbara,

    My name is Rob Armstrong and I'm Senior Vice President of Marketing at OneGreatFamily. I appreciate your feedback and wanted to comment on your note.

    Barbara, we launched this survey to better understand our current customers, their needs and to help us understand the best direction we can pursue as a company to meet those needs. Like all companies, there are many options for where we can take the company and we are trying to figure out the best one. As I've only been with the company since August, I felt that feedback from our subscribers, our guests and visitors will help us pick the options that benefit the most people. I doubt you would want us to do this in a vacuum.

    We will not use the information gathered to market to the respondents, nor will we give this information out to any other firm for any purpose. We just want to try to have the best understanding we can of who our customers are, what they like about us, what they don't like about us, and what they would like from us.

    Again, I do appreciate your note, and I wish you the best in your genealogy efforts.

    Rob Armstrong

    From: Barbara Hoyland
    To: Rob Armstrong

    Hi Rob,

    Thank you for your response- it's nice to know that there is a real someone out there who reads these things. You know, your response was phrased in such a way, that if IT had been with the survey questions I would have had no hesitation in replying to them. It states clearly what the goals are, points out about the non-marketing aspects and so forth and says with no equivocation what the point of it all is. The trouble with surveys of the type that ask for lists of interests and the like is that they go out to a somewhat world-weary bunch, whose cynicism comes instantly to the fore. Whereas your email actually sounds like someone wants to know. If the survey had started with your email, then had gone on to be followed by questions asking what people wanted ( I know open-ended questions bring in more data than most surveyors can handle, but you can usually find a use for the data somewhere) then I wonder if you might not have ended up with more valuable responses.

    Just a thought,
    Barbara Hoyland

    So, we have decided to extend the survey period through Dec 31st. Hopefully those of you who had the same concerns as Barbara might be willing to take a few minutes to help us serve you better by filling in the survey.

    Rob Armstrong
    Senior Vice President, Marketing

    Click on to participate in the OneGreatFamily Survey.

    If you have any questions on how to complete or submit the survey, feel free to contact us.

    Take our online survey today!
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     Last Minute Gift Idea: Gift Subscription to OneGreatFamily

    You are running out of time to give a OneGreatFamily Gift Subscription in time for Christmas!

    Give the perfect gift now -- while there is still time -- at 50% off—just $37.50 for an annual subscription!

    With a Gift Subscription to, your gift recipient can accomplish more in less time by tying into the work of others. Let them get the research that has already been done on their family tree and avoid "reinventing the wheel". . Plus...
    • Search over 80,000,000 submitted names from users in over 80 countries to see if your family tree connects into the largest single family tree available online.
    • Work with tens of thousands of other genealogists and family history enthusiasts, who can help validate or suggest alternate information for your family tree
    • All their hard work will be maintained on-line where it stays, even if their own records ever get destroyed or lost
    • Even if the gift recipient gets too busy to work on genealogy for a time, you'll know that tens of thousands of others continue the work and the gift recipient will benefit.
    Please don't delay. This is a time-limited holiday gift offer for subscribers of

    Give a Subscription to today
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     One Great Genealogy Site Award

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