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 OneGreatFamily Update - March 12, 2004

In This Issue:
OneGreatFamily is Here to Serve You!

New at OneGreatFamily:
  Superior Customer Service at OneGreatFamily!
Q&A: Accelerate Your Genealogy through Collaboration
  How can collaboration help me save time, money, and effort?
Technical Support: Printing Reports from OneGreatFamily
  How do I print out my family tree using OneGreatFamily?
One Great Genealogy Site Award
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Last Week at OneGreatFamily . . .

Site Activity Summary

  • 153,483 new individual merges!
  • 69,184 new individual hints!
  • 66, 183 new family merges!
  • 20,611 new family hints!
  • 149 average individual merges per group
  • 54 average individual hints per group
  • 53 average family merges per group
  • 7 average family hints per group

    If you didn't receive a GenMail telling you about new merges in your family tree, your tree wasn't affected by this activity. You may want to add new individuals or information to your family tree to improve the likelihood of matches and merges taking place.

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  •  New at OneGreatFamily:

    Superior Customer Service at OneGreatFamily!

    OneGreatFamily has become one of the top destination sites for genealogy in just two years because we have been listening to you! Our job here at OneGreatFamily is to provide you with an amazing service and a better experience each time you visit our site. In order to provide you with more value and a better experience we have added more members to our customer service and technical support team.

    Amanda, Maria, Heather and Jori are here to help you with any questions, inquiries, requests or comments you may have regarding our service. Our goal is to answer each email we receive within one business day. We are also available on our toll-free number, 877-OGF-TREE (877-643-8733), or our direct number, 801-491-3414, during our normal business hours from 9:00 am - 5:00 pm Mountain Standard Time, Monday through Friday. Remember, OneGreatFamily is here to serve you. Feel free to contact us with your concerns or ideas on how we can make the OneGreatFamily experience more enjoyable for you!

    Contact our Customer Service today!
    Go to our home page to start searching for your ancestors
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     Q&A: Accelerate Your Genealogy through Collaboration

    How can collaboration help me save time, money, and effort?

    by Chelsea Beattie - Marketing Manager

    In the past, genealogy was a task that required a lot of time, money, and effort by the researcher, but today there are many genealogy services that can help accelerate the process, find your lost ancestors at a cheaper price, and provide more accurate data by preventing duplication. Now there is no excuse not to get started!

    So, what is collaborating? Collaborating is when people working on the same project at the same time, each making changes to the shared data, and finding who made the changes and when the changes were made. Collaboration can be very worthwhile if basic ground rules and common courtesies are followed. The following are some ground rules to follow:

      • Before you collaborate with others, organize any information you have already gathered and try validate as much of your own information as possible. Your collaboration will be appreciated by others if you have your own information to bring to the table.
      • When collaborating, it is important to know the difference between evidence and conclusions. Instead of entering your conclusions first, look at your evidence and make assertions from the evidence and further assertions on top of those. In the end your evidence should support your conclusions.
      • Make sure you have detailed information on how, when, and where you found your information.
      • Invite and accept as many individuals as possible to collaborate on your tree. The more people that collaborate on the same family tree, the more accurate your family tree will become.
      • Make sure the genealogy program that you use allows you to add, edit, and delete the unwanted information inserted into your family tree. (OneGreatFamily allows you to delete any information you don't agree with without impacting other users.)
      • Always check to see if your information is accurate by going to the original family source if possible
      • You will generate better relationships with the people you collaborate with by updating them about new data found
    One of the promises of OneGreatFamily is that you can meet and collaborate with family from around the world. OneGreatFamily is designed to allow members to communicate and work together to build their family trees. Using the "Collaborate" feature saves you time and effort. OneGreatFamily believes that collaboration is essential to prevent duplication.

    "We are effectively ending the frustration from the research duplication efforts that have constantly plagued genealogy," says Alan Eaton, president and founder of OneGreatFamily. Working on your family tree in OneGreatFamily is collaborative by its very nature.

    Whether or not you communicate with distant family through email, you are still collaborating every time you use OneGreatFamily. You are adding individuals to the human family tree that will some day result in hints, merges, and collaboration for others who are also using OneGreatFamily. To verify information OneGreatFamily provides a list of the original submitters you can contact. Collaboration is an essential tool that must be used to accelerate this process and prevent duplication.

    Subscribe to OneGreatFamily to enjoy unlimited access to this unique genealogy service
    Visit OneGreatFamily to see your family tree today

     Technical Support: Printing Reports from OneGreatFamily

    How do I print out my family tree using OneGreatFamily?

    Genealogists have always craved and appreciated ways to share their research with others. Printing has often filled that need. Printing is also a great way to backup and record your genealogy. For many of us, our progress isn't realized until we have successfully printed hard copies of records, pedigrees, pictures, and other genealogical data. Sharing and reviewing printed documents has always been one of the best parts of genealogy. We hope this information will help you when exploring all of the printing options offered with OneGreatFamily.

    Printing the Starfield View:
    Before printing the Starfield (Pedigree in Genealogy BrowserTM), use the customizing scrollbars to adjust the pedigree to the desired size for your printout. The Zoom, Font, and Magnify scrollbars, found on the far right side of the tool bar, can help you customize the Starfield in order to print exactly what you want. You can view the death information by holding the Alt button as you zoom out. Also, don't forget to use Print Preview (found in the File Menu of Genealogy Browser) to view exactly how the information will print on paper.

    Remember that you can print as many or as few generations as you want. When printing the Starfield, you can print what we commonly call a wall chart. This means that you print your Starfield large enough to fill an entire wall! If your printer uses standard 8 1/2" by 11" paper, a wall chart can be created by taping the pages together.

    Note: You can edit your User Preferences by selecting User Preferences from the File menu and then opening the Settings tab. In order to enable the Font scrollbar, you will need to change your Computer Expertise Level to Intermediate. You can enable the Magnify Scroll bar by changing this setting to Advanced. The Settings tab also allows you to choose the number of generations to display in the Starfield.
    Printing Genealogy Forms:
    In case you are not already aware, two genealogy forms have recently been added to help you organize your genealogy. The Standard Pedigree is a form that will display the individual currently selected in the Handprint, and four additional generations after that individual. The Family Group displays the details for the family of the individual currently selected in the Handprint.

    You can access these forms by selecting any desired individual within Genealogy Browser. Once the desired individual has been selected in the Handprint, you can choose Standard Pedigree or Family Group form from the View pull-down menu. You can then print out the form by simply going to File and Print.

    You can also print blank family group sheets or pedigree charts from OneGreatFamily by visiting our Genealogy Tools page. These forms are available as HTML or PDF documents.
    Printing Biographies and Multimedia:
    Remember that you can also print documents and pictures stored in the Biography and Multimedia sections of each individual record. These can be printed using the program that you use to view these items (such as a word processor, an image viewer, or a multimedia player).
    Send your technical support question to our team
    Visit OneGreatFamily and expand your family tree today!

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