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  • Online Tutorial Videos Explain How OneGreatFamily Works

    OneGreatFamily is a very unique and revolutionary genealogy service. No other website today does for you what OneGreatFamily does. Some members and guests of OneGreatFamily sometimes have a hard time understanding all that OneGreatFamily has to offer.

    This is why we created a series of videos that quickly highlight and explain how to use OneGreatFamily. These videos are ALWAYS available for you to view. You can find them by visiting the "More" tab at the top (see the image below).

    The videos and tutorials available to you are:

    • A Single, Shared Family Tree
    • Input or Import Your Family Tree
    • Our System Searches for Connections
    • Explore and Discover Family Heritage
    • Genealogy Browser Overview
    • Using the Handprint View

    View these videos and tutorials by visiting the More About OneGreatFamily Page:

    We know that these 6 videos will be helpful in learning how to use OneGreatFamily and you will see the benefit being a member of OneGreatFamily will have on your family tree.

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  • You've Submitted Your Family Tree To OneGreatFamily - Now What?

    Here is a list of things you can do at OneGreatFamily that will increase your chances of success at OneGreatFamily. We hope that as a subscriber you have come to appreciate the unique service provided by OneGreatFamily.

    1. Discover what has been done on your family tree already
    The OneGreatFamily Tree is a powerful genealogy database that is shared and built by people like you all over the world. Every single name, date, place, picture, biography and video clip has been submitted by people like you. In fact, the OneGreatFamily Tree started without a single name. Users in over 80 countries have submitted millions of names . . . and we've only just begun! So what does a "shared" worldwide database mean to you? It means someone else may have already entered dozens or even hundreds of your ancestors!

    2. Start researching where others left off
    Spend some time searching for your ancestors at OneGreatFamily and pay special attention to new information that is added to your family tree over time. This will help you know what research others have already done or are doing on your family tree. You can then spend your time conducting new research or simply verifying information that others have provided.

    3. Meet and collaborate with family
    OneGreatFamily allows people around the world to work on one common family tree. This means others can be researching and improving information on your ancestors. Wouldn't you like to meet and collaborate with these genealogical cousins? You can! OneGreatFamily provides collaboration features that allow you to work with other researchers and family members.

    4. Search millions of names
    At OneGreatFamily, you can search millions of names in the OneGreatFamily Tree and in the Social Security Death Index. When you find an individual that you would like to learn more about, simply click on him or her to view detailed information that we store in our databases.

    With OneGreatFamily, you have the flexibility to choose when to work on your genealogy and when to focus on other needs in your life, knowing that work on your family tree continues.

    5. Visit your Family Dashboard
    Your Family Dashboard is the first page you see when you login to OneGreatFamily. This very unqiue page allows you to learn interesting facts about your ancestors and family tree. This is also a great place to get ideas of where you can do addition research.

    OneGreatFamily has much to offer that cannot be found on any other genealogy site or within any other genealogy program! 

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  • How To Change Your Email Address And Your Email Preferences

    By Brenda Eyring, Customer Service Representative

    If you would like to change what types of emails you receive from OneGreatFamily, you will need to edit your email preferences. To make those edits, follow these steps.

    1. Go to
    2. Enter your username and password
    3. When you have logged in, go to "My Account"

    My Account

    4. A new screen will come up with 4 boxes:

    4 boxes
    5. The bottom left box is labeled "Email Preferences"
    6. In that box is a button that says "Edit"
    7. Click on that button
    8. You will see:
    Email Preferences
    9. Select the ones you want
    10. Unselect the ones you don't want
    11. Re-enter your password
    12. Hit "Submit"

    If you just want to change what address we send our emails to, follow these steps.

    1. Go to
    2. Enter your username and password
    3. When you have logged in, go to "My Account"
    4. A new screen will come up with 4 boxes
    5. Find the box labeled "Account Information"
    6. Click on "edit" in that box
    7. Type in your new email address
    8. Click "submit"

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  • Is Your OneGreatFamily Tree Growing?

    OneGreatFamily is a remarkable service that continues to help people identify tens of thousands of previously unknown ancestors each week. OneGreatFamily is growing and the information included at OneGreatFamily is becoming more accurate. People whose genealogies are included as part of OneGreatFamily are seeing their family trees continue to grow.

    How can you make sure you are one of the people who benefits from this amazing growth and collaboration? We'd like to suggest two ways:

    1. Submit your entire known family tree!

    The more information you provide to OneGreatFamily, the greater the chance of tying into other ancestral lines. OneGreatFamily allows people to enter information directly into Genealogy Browser, enter information through Family Dashboard, or to submit a GEDCOM file to start or expand their family tree. With each additional generation you enter of your own family tree, you are increasing your ability to know if another member of OneGreatFamily is already working on your family tree. Identifying ONE common ancestor can result in finding a whole new ancestral line.

    Many people have been able find new matching data and meet distant relatives after entering only a few generations of their family trees . . . or even just a few ancestors; however, others with "less common" ancestors may need to supply OneGreatFamily with more information to get started. You are guaranteed further success over time as OneGreatFamily continues to enjoy phenomenal growth.

    2. See your family tree to the end of each line

    Genealogy Browser only shows the first seven generations of your family tree as its default setting; however, you may actually have more than seven generations of data available at OneGreatFamily.

    You can identify whether or not you are seeing your entire family tree by recognizing "end of line" individuals. An "end of line" individual is someone in the OneGreatFamily family tree with no known ancestors. You can find them quickly because they are in red boxes as shown in the example below.

    If you see a line in your family tree that doesn't end with an individual in a red box, you are not seeing your entire family tree. The following instructions will help you change the preference for how many generations can be viewed in Genealogy Browser. You can then expand the Starfield View (pedigree) to see your entire family tree at OneGreatFamily.

    Number of Generations Display on the Toolbar

    You will notice this drop down menu in the toolbar section at the top of Genealogy Browser. This convenient menu lets you quickly and easily set the number of generations to be displayed in the Starfield area.

    Many users have never changed this setting and so have never actually seen their entire family tree on OneGreatFamily. If you have never changed this setting, we strongly encourage you to play around with it. You can select a value off the drop down menu or just enter a value into the box. If you are on a high-speed internet connection, we would suggest you try starting with at least 50 generations. Dial-up users might want to start with 20 generations.

    Remember, the higher the number, the longer it may take to load your pedigree. Still, you could be surprised to see how far back your family tree goes, and it will be worth the wait!

    Family Dashboard End of Line Widget

    Another way to view your "End of Line" ancestors is on Family Dashboard with the "End of Line" widget:

    This widget shows you a list of 3 random people from your family tree that have neither parent listed in OneGreatFamily. These people can be excellent choices for focusing further research into your family tree.

    If you click on the "more" button on the widget, a window will pop up with the Details Page that lists all ancestors in your family tree that are the end of their line in OneGreatFamily. This Details Page allows you to sort by Surname, First Name, Birth Date, Birth Place, Death Date, or Death Place. You can click a button to view an ancestor in Genealogy Browser, see how they are related to you with use of the relationship calculator, or view the migration calculator.

    By looking at your end of line ancestors, you can see where to begin to work on extending the reach of your genealogy.

    You can view any and all information you have contributed to OneGreatFamily without subscribing; however, the ability to view details on individuals who have been added to your tree through the OneGreatFamily service is reserved for subscribers only.

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  • How to Use the Top Birth and Death Countries Widget

    The Top Birth and Death Widget located on Family Dashboard will show you the Top 10 countries that have the most births and most deaths in your family tree.

    Once you see the widget on your dashboard (as shown on the left) click "View larger map."

    This will bring up a separate window that will have a large map with pink and yellow tags over various countries on the map.

    The yellow tags have a picture of a rattle on them and this symbolizes the birth countries. They will have a number 1-10 on them, which indicates where it falls in the Top 10 counties.

    The pink tags have a picture of a headstone on them which symbolizes the death countries. Like the birth countries these have numbers that rate them in the Top 10 countries.

    The numbers at the bottom of the page correspond with the tags and list the Top 10 birth and death countries for your ancestors.

    When you click on the county it will give you a list of all the people that were born/died there, the date, and the exact location.

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