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  • Genealogy Browser Takes Forever To Load

    Some people have noticed that it takes a long time for their family tree to load. Usually it is because Genealogy Browser is trying to retrieve a large number of generations. To make your tree come up faster we suggest changing how many generations you have selected to view in the Starfield.

    Above the Starfield view towards the left you will see a number that has a drop down arrow next to it. It is located to the left of the yellow question mark. Click on the down arrow and select fewer generations.


    If you would like to see more generations but do not want to wait for it to load, we recommend that you choose an individual further back in the line you wish to view as an anchor.

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  • How to Include More Than One Spouse for an Individual

    Do you have people in your family who have been married more than once? If so, you will want to make sure that you record all of their marriages, especially if they have children from each marriage. You will want to do this to make sure the children are recorded under the correct marriage. To add an additional spouse you will first want to go to Genealogy BrowserT. Here is how to get there:

    Go to OneGreatFamily.com and login with your username and password. Next, select the Family Dashboard tab. On the Family Dashboard page you will see a picture of a family. Adjacent to them are 2 gray boxes, the second one says Advanced Tree Editor. Click on Advanced Tree Editor. This will launch Genealogy Browser.

    Once Genealogy Browser has launched, make sure the person you want to add an additional spouse for is in the individual box. You will see the first spouse in the spouse box. Click the down arrow next to the spouse and click on "select here to add a spouse."

    You will then be able to add the spouse and the marriage information. When the correct parents are in the selected individual and spouse boxes, you may then add their children.

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  • How To Delete An Anchor

    Anchors are a great way to easily organize and navigate through your family tree. Anchors allow you to quickly get to an ancestor that you frequently work on in Genealogy Browser. If for some reason you would no longer like to have someone as an anchor, follow these simple steps to make that change:

    In the top left corner of your genealogy browser, click on the button that says: "Anchors." It is located in-between the "View" and "Help" button. Then click on "Organize Anchors," and a new box will appear. Towards the bottom will be a list of all your anchors. Highlight the person you wish to delete as an anchor, and then press the "Delete" button right next to it. You will then be notified that this will delete the individual as an anchor, click "Ok." Then click on the "Ok" button at the bottom of the box, and you have now deleted an anchor.

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  • Are There Thousands Of People Hiding In Your OneGreatFamily Tree?

    How much of your family tree do you want to see when you open OneGreatFamily's Genealogy Browser? Do you know how many ancestors are really in your family tree at OneGreatFamily?

    Many of you may have noticed this on your Genealogy Browser toolbar but never really understood what it can show you:

    Number of Generations Display on the Toolbar

    You will notice this drop down menu in the toolbar section at the top of Genealogy Browser. This convenient menu lets you quickly and easily set the number of generations to be displayed in the Starfield area.

    Many users have never changed this setting and so have never actually seen everything that OneGreatFamily has found for them. If you have never changed this setting, we strongly encourage you to explore this feature. You can select a value off the drop down menu or just enter a value into the box. If you are on a high-speed internet connection, we would suggest you try starting with at least 32 generations. Dial-up users might want to start with 16 generations.

    Remember, the higher the number, the longer it may take to load your pedigree. Still, you could be surprised to see how much OneGreatFamily has added to your family tree, and it will be worth the wait!

    Everyone can see the size and shape of their family tree on OneGreatFamily; however, only subscribers will be able to see the names of the ancestors found by OneGreatFamily's matching and merging process.

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  • How To "Clean Up" Hints And Merge Data

    Hints are possible matches between your family tree and the family tree submitted by another OneGreatFamily user. By resolving Hints, you have the potential to add new generations to your genealogy

    Overview - Here's how it works: OneGreatFamily is constantly performing searches within the OneGreatFamily tree looking to match the ancestors you have entered with the ancestors entered by others. When a potential match is found, a Hint icon () will appear next to or on the name of the individual in your pedigree (Starfield). One of your key efforts within OneGreatFamily is resolving these Hints.

    First step - Make sure Hints are turned on: To use this valuable tool, start by selecting the "View Hints" icon () on your Genealogy Browser Toolbar. This will display a Gen-bulb () icon on every individual in your pedigree (Starfield) that has a possible match.

    Second step-Open the Edit Individual window: Select an individual with the Gen-bulb
    () icon in your pedigree (Starfield). That will load their information into the handprint on the left side of the screen and a Gen-bulb should now be showing next to his or her name in the box labeled "Selected Individual" in the upper left hand corner. Click on this individual's box once to bring up the "Details For:" dialog. Next, click the Hints () button on the right hand side of the box to view the possible match. You are presented with another window similar to the "Details For:" screen, showing the data from the possible match alongside the data for your individual.

    Third step - Deciding if these two people are one and the same: Now you need to decide if these two people are one and the same. Before you decide, be sure to check each of the tabs across the top of the window. You may need to check other records or talk with other family members. Once you have decided, you can proceed.

    Fourth Step - To Merge or not to Merge, that is the question:
    Understand that merging a person with your person doesn't destroy your data or overwrite it. The differences in data will be preserved and will be shown as Conflicts. Information about Conflicts can be found in the newsletter archive section or in the help section of the OneGreatFamily Genealogy Browser. At this point, you have four choices:

    1) Merge the two people by clicking on the button labeled "<< Merge".

    2) Decide not to merge the two people by clicking on the button labeled "Clear".

    3) Postpone making a decision by clicking the button labeled "Close".

    4) Choose to collaborate with the other OneGreatFamily user by clicking the "Collaborate" button. We'll talk more about collaboration in a future newsletter.

    The Power is in your hands: One of the great strengths of OneGreatFamily lies in its ability to allow multiple people to agree that their ancestor is the same person without agreeing to all the details of his or her vital records. Hints are the means to identifying those opportunities and resolving them.

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