The credit card number may be invalid
Make sure the credit card number you have entered is correct and matches the number on your card.
The credit card expiration date may be invalid
Make sure the credit card expiration month and year you have entered match those on your card. Also, the expiration month and year must be greater than today''s month and year.
The credit/debit card type may be incorrect
Currently, OneGreatFamily only accepts Visa, MasterCard, Discover, and American Express. Please make sure the credit card you are entering is a Visa, MasterCard, Discover, or American Express card.
Credit card may have been declined by credit card issuer
Although OneGreatFamily will not attempt to bill your credit card until after the trial period, we do validate whether your credit card is valid and has sufficient funds. Your card may be failing the validation process. In this case you will need to contact your credit card issuer and determine if there is any reason why your credit card would be declined.
If you believe you are getting an error regarding you credit card and should not be or you have further questions, please contact customer support by clicking here.