Frequently Asked Questions

 

We have listed answers to common questions by category below. Each category has a list of questions and answers.

We ask that you look through these questions carefully before sending in a message.

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Categories

  1. System Requirements and Compatibility
  2. What all can I do with OneGreatFamily?
  3. Getting Started
  4. Genealogy Browser (GB)
  5. GB-Adding Information
  6. GB-Search Features
  7. GB-Toolbar
  8. GB-Starfield
  9. GB-Editing Information
  10. GB-Merging
  11. GB-Collaboration
  12. GB-GEDCOMS
  13. OneGreatFamily Definitions
  14. Troubleshooting
  15. Error Messages
  16. Account Management
  17. Group Management
  18. GenMail
  19. Subscription/ Billing issues
  20. Affiliate Program
  21. Search