Frequently Asked Questions

We have listed answers to common questions by category below. Each category has a list of questions and answers. We ask that you look through these questions carefully before sending in a message. I could not find my question, take me to the contact form

Categories

System Requirements and Compatibility Getting Started Genealogy Browser (GB) GB-Adding Information GB-Search Features GB-Toolbar GB-Starfield GB-Editing Information GB-Merging GB-Collaboration GB-GEDCOMS OneGreatFamily Definitions Error Messages Account Management Group Management GenMail Subscription/ Billing issues Affiliate Program Troubleshooting Subscriptions Compatibility Search Merging GEDCOMS Collaboration