After two records are merged, any differences in information will become conflicts for the new single record.
There are different types of conflicts depending on what information is conflicting. When you click on a lightning bolt, you will notice two boxes containing information (the Details For box on the left and the Individual Conflicts box on the right). The information on the left is yours and the information on the right is some other member''s*.
: These conflicts are simply a date or place dispute. If you want to accept the information on the right as your own, click Accept. (This will erase the information on the left.)
: These conflicts state that there are two family records for this individual as a spouse/parent. Look to see if the names in these families look similar. If they are, press Accept and then Merge Families. This will bring up both of the family records so that you can examine them further. Press Merge again if you believe them to be the same family.
Child's Biological Family
: These conflicts state that there are two family records for this individual as a child. They can be examined in the same manner as the Individual''s Spouse conflicts.
If you believe that you have the correct information and that the conflicting information is incorrect, use Collaboration.
* A conflict is most likely owned by another OneGreatFamily member; however, if you submit information more than once, you may receive conflicts from yourself.
To watch a tutorial video on resolving conflicts click here